TERMS AND CONDITIONS

1. Application

1.1 These Terms and Conditions shall apply to the provision of IT Services by the Provider to the Customer.

1.2 In the event of conflict between these Terms and Conditions and any other terms and conditions (of the Customer or otherwise), the former shall prevail unless expressly otherwise agreed by the Provider in writing.

2. Definitions and Interpretation

2.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

• “Agreement” means the Agreement entered into by the Customer and the Provider to which these Terms and Conditions apply;
• “Business Day” means, any day (other than Saturday and Sunday) on which ordinary banks are open for [their full range of normal] business in London;
• “Commencement Date” means the commencement date for these Terms and Conditions as set out in the Specification of Services Schedule to these Terms and Conditions;
• “Confidential Information” means all business, technical, financial or other information of a Party to the Agreement;
• “Customer” means the person, firm, company or individual with whom the Contract is made by TechResponse LTD whether directly or indirectly through an agent or factor who is acting for, instructed by or whose actions are ratified by such person, firm or company;
• “Provider” means TechReponse Ltd a company registered in England & Wales under number 11133392 whose registered office is at 12 Twin Oaks, Emmer Green, Reading, United Kingdom;
• **“Services